FAQS

How do chocolate fountains operate at my event?

Chocolate fountains are versatile and can be used alongside a buffet as an alternative to a dessert or as a chocolate fountain wedding cake. They can be used to entertain guests on arrival at your event or during quieter times during an evening. We can also provide fountains to create a wow factor at a corporate event or product launch.

What is the booking process for ChocolateFountainHire.com?

We simply ask for a non-refundable deposit of between £50-£100 depending on your event size.

What dips do you provide and are they unlimited?

We provide unlimited dips for your maximum number of guests. See a list of our 20 most popular dipping items here.

What chocolate do you use?

We only use Callebaut, a luxury Belgian brand specially produced for chocolate fountains.  No additional cocoa butter or oil needs to be added.

Is the chocolate unlimited?

Yes all our packages offer unlimited chocolate for the specified number of guests. This does not include guests using glasses or bowls to collect chocolate from the fountain. Chocolate is discarded at the end of the event for food hygiene reasons.

Can I have a fountain for more than 4 hours?

Food hygiene regulations only allow a cold buffet to be out of refrigeration for up to 4 hours. From our experience, chocolate fountains can be easily be enjoyed by everybody within a 2 hour hire period so 4 hours gives ample time to fill up!  We can cater for all day events by restocking dipping items throughout the hire period.

How is the fountain display controlled at large events?

At Chocolate Fountain Hire.com, we have plenty of experience of busy, hungry student balls some with over 1000 guests. During these events, we use stylish bollards and roping to control the flow of ‘dippers’. This allows everyone to enjoy the fountain, us to keep the display tidy and dipping items replenished.

Why do I need an operator with the fountain?

Our operators ensure that the fountain runs smoothly and guests are assisted with dipping if needed. With hire from Chocolate Fountain Hire.com, you are not just renting a machine, you receive an experienced member of staff to facilitate your dipping dreams!

Where do you cover in the UK?

Chocolate Fountain Hire.com covers a large proportion of England, Wales and parts of Scotland.

We have dedicated operators in the following areas:

  • South East: London, Surrey, Sussex, Kent, Buckinghamshire, Hertfordshire
  • South West: Hampshire, Dorset, Wiltshire, Bristol & Avon, Gloucestershire, Somerset.
  • South Central: Berkshire, Oxfordshire, Bedfordshire.
  • Midlands: Northamptonshire, Leicestershire, Derbyshire, Nottinghamshire, Lincolnshire.
  • North West: Greater Manchester, Merseyside, Cheshire, Lancashire.
  • North East: Darlington, Durham, Tyneside.
  • Yorkshire: All areas covered.
  • Wales: All of South Wales and parts of North Wales.
  • Scotland: 30 mile radius of both Edinburgh and Glasgow covered.

If you have any further questions or specific requirements please get in touch.